Privacy Policy

Privacy Policy

Welcome to EcoTrailBikes.ca (the "Site"). This Privacy Policy explains how we collect, use, and protect your Personal Information when you visit or make a purchase from our site.

Contact Us
For inquiries or concerns regarding our privacy practices, please contact us via email at info@ecotrailbikes.ca 

Collecting Personal Information
When you visit the Site, we collect information that is necessary to ensure the functionality of our services and enhance your user experience:

  • Device Information: For optimizing site performance and analytics.
  • Order Information: To process transactions, fulfill orders, and communicate with you effectively.
  • Customer Support Information: When you contact us for help, to better assist you with any issues or inquiries.

Ethical Assurance
We commit to handling your Personal Information with the highest standards of ethical conduct. We will never sell your personal data to third parties and will only share it with trusted service providers who adhere to our privacy standards.

Sharing Personal Information
Your Personal Information may be shared with platforms like Shopify that help us run our online store. We also comply with legal obligations or respond to legal processes when necessary.

Behavioral Advertising
We engage in targeted advertising to offer promotions we believe may interest you. You can opt-out of targeted advertising through:

Your Rights
You have the right to access, correct, or delete any personal information we hold about you. You can also object to the processing of your personal data in certain circumstances.

Cookies and Tracking Technologies
We use cookies to remember your settings and preferences, and to analyze site traffic. You can manage cookie preferences through your browser settings.

Do Not Track
Our site does not alter its data collection and usage practices when your browser sends a Do Not Track signal.

Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant regulations.

Complaints
If you have any complaints about our privacy practices, please contact us. If you are dissatisfied with our response, you have the right to lodge a complaint with the data protection authority in your region.

Last Updated
This policy was last updated on 04/20/2024